Privacy Policy

1. Information We Collect

We collect information to operate effectively, deliver our services, and improve user experience.

a. Information You Provide Directly

• Name, email, phone number, and organization details when you fill out a form or contact us.
• Information submitted through program sign-ups, partnership inquiries, or surveys.
• Profile information you share when engaging via social media integrations.

b. Information Collected Automatically

• IP address, browser type, device information, and pages visited.
• Referring URLs, session duration, and interaction patterns.
• Cookies and similar technologies to improve performance and functionality.

c. Information from Third-Party Platforms

If you connect with OpenCares Tech through LinkedIn or other integrations, we may receive:

• Public profile data (name, headline, profile URL).
• Company Page data and metrics authorized through LinkedIn's API.
• Aggregated engagement data such as reactions, comments, and shares related to organizational content.

We access only the data you explicitly authorize through LinkedIn's consent process.

2. How We Use Your Information

We use collected information to:

• Deliver, manage, and improve our digital solutions and automation services.
• Respond to inquiries and provide customer or partner support.
• Publish or manage organizational posts, polls, or comments on authorized LinkedIn Pages via approved APIs.
• Analyze engagement trends to improve communication and service delivery.
• Maintain platform security and compliance with technical and legal requirements.

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing (GDPR Regions)

For visitors from the EEA, data is processed based on:

• Your explicit consent.
• Performance of a contract or requested service.
• Legal obligations.
• Legitimate interests in improving products and maintaining communications.

4. How We Share Information

We may share limited data with:

• Service providers supporting website hosting, automation, or analytics.
• Platform partners such as LinkedIn, to manage Page-authorized content within approved APIs.
• Legal authorities where required by law.

All partners are bound by confidentiality and data-protection agreements.

5. Data Retention

We retain data only as long as needed or legally required.

For LinkedIn integrations:

• We store post IDs, engagement counts, and timestamps only — never private member data.
• OAuth tokens and credentials are encrypted and deleted if authorization is revoked.
• Cached data is purged within 30 days of revocation.

6. Data Security

Safeguards include:

• Encrypted storage of tokens and sensitive data.
• Secure HTTPS/TLS communication.
• Role-based access controls for internal users.

While we take reasonable precautions, no system is entirely immune to security risks.

7. Your Rights

You may:

• Access your personal data.
• Request correction or deletion.
• Withdraw consent at any time.
• Object to specific processing activities.

To exercise these rights, email privacy@opencarestech.com.

1d. If You Use Our Managed Salesforce Qualification Form

If you complete the qualification form on our Managed Salesforce for Nonprofits page, we additionally collect and process:

• Your answers to questions about your organization, timeline, funding, and role.
• Email address and phone number, checked for validity and deliverability through a third-party verification service.
• Charitable or nonprofit registration status, checked against public Canada Revenue Agency and IRS registry data where applicable.
• If you're a strong-fit applicant, a public LinkedIn profile lookup (via Apify) to confirm your name, employer, and role — public profile data only, never used to block or delay a booking.
• Ad-platform measurement (Google, Microsoft, OpenAI) tied to a booked call, described below.

[[PLACEHOLDER: name the specific email-verification, phone-lookup, and enrichment vendors once selected]]

8. Cookies and Tracking

We use cookies to enhance user experience and analyze site performance. You can disable cookies in your browser settings, though some features may not function properly.

Necessary cookies run automatically. Advertising cookies and measurement tags (Google, Microsoft, OpenAI) — and the analytics that fire when you book a call through our qualification form — load only after you accept them in the cookie banner. You can change your choice at any time by clearing your browser's local storage for this site.

Retention: qualified leads are retained for 24 months, lower-fit leads for 6 months, and verification detail for 90 days. To request deletion, email privacy@opencarestech.com. [[PLACEHOLDER: confirm retention periods with counsel before publishing]]

9. Third-Party Links

Our website may link to external sites (e.g., LinkedIn or partner organizations). We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with the revision date shown above.

11. Contact Us